Welcome to Beauty Corners. These Terms & Conditions govern your use of our website, social media platforms, and the purchase of products offered through them. By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, without prejudice to your rights under the Egyptian Consumer Protection Law No. 181 of 2018 and its Executive Regulations.
1. About Beauty Corners
Beauty Corners is an independent online store specializing in perfumes, cosmetics, skincare, haircare, and personal care products.
Contact Information
- Phone / WhatsApp: +20 101 207 1208
- Email: support@beauty-corners.com
- Beauty Corners operates exclusively online and does not have a physical store for customer visits.
2. Acceptance of Terms
By using this website or placing an order, you confirm that:
- You have read and accepted these Terms & Conditions.
- The information you provide is accurate and complete.
- You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.
3. Customer Information
Customers are responsible for providing accurate and up-to-date information, including their name, phone number, and delivery address.
Beauty Corners is not responsible for delays or unsuccessful deliveries caused by incorrect or incomplete information provided by the customer.
4. Products
We make every reasonable effort to ensure that product descriptions, images, and prices are accurate.
However:
- Product colors may vary slightly depending on screen settings.
- Packaging may differ between production batches without affecting the product itself.
- Product availability is subject to stock levels.
Customers should always read the ingredients, warnings, and usage instructions printed on the original product packaging before use.
5. Pricing
All prices are displayed in Egyptian Pounds (EGP).
Shipping fees and any additional charges are displayed before order confirmation.
Confirmed orders will not be affected by future price changes unless an obvious pricing error has occurred.
6. Order Acceptance
Submitting an order represents an offer to purchase.
An order becomes confirmed only after Beauty Corners verifies product availability and accepts the order.
We reserve the right to cancel or refuse orders in cases including:
- Product unavailability
- Pricing or description errors
- Inability to contact the customer
- Suspected fraudulent activity
- Delivery limitations
If a prepaid order is canceled, the customer will receive a refund within a reasonable period.
7. Payment
Payment methods available on the website may include online payment and Cash on Delivery (where available).
Customers confirm that any payment method used belongs to them or that they are authorized to use it.
8. Shipping & Delivery
Shipping costs and estimated delivery times are displayed before completing the purchase.
Delivery schedules are estimates and may be affected by circumstances beyond our reasonable control, including shipping delays, holidays, weather conditions, or force majeure events.
Customers should inspect the package upon delivery and notify us immediately if any visible damage or missing items are found.
Inspection Upon Delivery
Customers may request the right to inspect the package before acceptance, provided this request is made when confirming the order and the shipping fees have been paid in advance.
If no inspection request is made, accepting the shipment confirms that its external condition is satisfactory.
9. Failed Delivery or Refused Orders
If delivery cannot be completed due to incorrect information, failure to respond, absence of the recipient, or refusal to accept a correct order without valid reason, Beauty Corners reserves the right to cancel the order and deduct any applicable shipping costs from any refund.
10. Returns & Exchanges
Returns (Within 14 Days)
Eligible products may be returned within 14 days of delivery provided that:
- The product is unused.
- The original seal remains intact.
- The original packaging is unopened.
- Proof of purchase is provided.
For hygiene and safety reasons, opened perfumes, cosmetics, skincare products, makeup items, and personal care products cannot be returned once opened or used.
Exchanges (Within 30 Days)
Eligible products may be exchanged within 30 days under the same conditions stated above, subject to product availability.
Defective or Incorrect Products
If a product arrives damaged, defective, or incorrect, customers are entitled to request a replacement or refund at no shipping cost.
Beauty Corners may request photos, videos, and the order number before processing the claim.
Shipping Costs
Unless the return is due to our error or a defective product, customers are responsible for all shipping costs associated with returns or exchanges.
Non-Returnable Cases
Return or exchange requests may be rejected if:
- The product has been opened or used.
- The safety seal has been broken.
- The product has been damaged due to misuse.
- The request is submitted after the eligible period.
- Proof of purchase cannot be provided.
11. Product Inspection
Customers should inspect orders immediately upon delivery and report any visible issues as soon as possible, supported by photos where applicable.
12. Allergies & Safe Use
Individual reactions to beauty products vary.
Customers are responsible for reviewing ingredients, performing a patch test where appropriate, and discontinuing use if irritation occurs.
Beauty Corners is not responsible for damage resulting from misuse, failure to follow instructions, or individual allergic reactions.
13. Informational Content
Product descriptions and beauty advice published on our website or social media are provided for informational purposes only and do not replace professional medical advice.
14. Product Authenticity
If customers have concerns regarding product packaging, barcodes, or batch numbers, they should stop using the product and contact us immediately with supporting photos.
15. Promotions
Promotional offers are subject to their stated terms, availability, and validity period.
Unless otherwise stated, discount codes cannot be combined and have no cash value.
16. Reviews
Customers may submit honest reviews based on their genuine experience.
Beauty Corners reserves the right to remove reviews containing offensive language, false information, or inappropriate content.
17. Intellectual Property
All content on the Beauty Corners website, including text, images, branding, logos, graphics, and marketing materials, is protected by intellectual property laws and may not be copied, reproduced, or used without prior written permission.
18. Prohibited Use
Users may not:
- Violate applicable laws.
- Attempt unauthorized access to the website.
- Submit false information.
- Abuse promotional offers.
- Use Beauty Corners’ name or branding without permission.
19. Limitation of Liability
To the fullest extent permitted by law, Beauty Corners shall not be liable for indirect damages, temporary website interruptions, payment gateway issues, shipping delays beyond our control, or improper product use.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
20. Force Majeure
Beauty Corners shall not be responsible for delays caused by events beyond our reasonable control, including natural disasters, epidemics, governmental actions, transportation disruptions, strikes, or other force majeure events.
21. Customer Complaints
For any complaint or inquiry, please contact our Customer Support via:
Phone / WhatsApp: +20 101 207 1208
Please provide your order number, full name, a description of the issue, and any supporting photos where applicable.
If a satisfactory resolution cannot be reached, customers retain the right to contact the Egyptian Consumer Protection Agency.
22. Governing Law
These Terms & Conditions shall be governed by the laws of the Arab Republic of Egypt, and any disputes shall be subject to the jurisdiction of the Egyptian courts.
23. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
24. No Waiver
Failure by Beauty Corners to enforce any right or provision of these Terms shall not constitute a waiver of that right.
25. Changes to These Terms
Beauty Corners reserves the right to modify these Terms & Conditions at any time.
Any changes will apply only to orders placed after the revised version has been published.
26. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, constitute the complete agreement governing the use of the Beauty Corners website and the purchase of products through it.